Cancellation and Date Change Policy

 

This policy applies to tours and travel packages booked with Panama Canal Tours.

Cancellations

Bookings are non-refundable, including reservations that have already been rescheduled. We pay our tour and travel providers in advance to secure your reservation.

Date Changes

To request a new date, please email us at least 3 days before your scheduled tour or package start date. You may reschedule your tour more than once without a date change fee, subject to availability and the same notice period for each request.

If the rate for your new date is higher, you’ll pay the difference. Hotels, airlines, and other providers may apply their own change fees.

Late Requests and No-Shows

Date changes are unavailable less than 3 days before your scheduled service. If you miss your tour, your booking remains non-refundable and cannot be rescheduled.

Unforeseen Events

If circumstances beyond your control prevent you from traveling, please email us as soon as possible. We’ll review your situation and let you know whether we can reschedule your service.

How to Request a Cancellation or Date Change

Email info@panamacanaltrips.com with the name on your reservation, your booking confirmation number, and your scheduled travel date. If you’re requesting a date change, please include your preferred new date.

We accept cancellation requests by email only. If you don’t receive an acknowledgment, please follow up by email or call us to make sure we received your request.

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